Privacy Policy
Effective Date: 20.09.2025
At Cocoon (“we,” “our,” “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, websites, and programs.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, and any other information you provide when registering or contacting us.
Usage Data: Information on how you interact with our website and programs, such as pages visited, session duration, and features used.
Technical Data: Device type, browser, operating system, IP address, and cookies.
Program Data: Inputs, feedback, and progress data when you participate in Cocoon training sessions, courses, or workshops
2. How We Use Your Information
We use your information to:
Provide and improve our services, programs, and workshops.
Communicate with you regarding updates, offers, and support.
Process payments and manage accounts.
Personalize your learning experience.
Ensure security, prevent fraud, and comply with legal obligations.
3. How We Share Your Information.
We do not sell your personal data. We may share information only with:
Service Providers: Trusted partners (e.g., payment processors, cloud providers, analytics tools) who help us operate Cocoon.
Legal Authorities: If required by law or to protect rights, safety, or security.
Business Transfers: In case of a merger, acquisition, or restructuring.
4. Data Retention -We retain your personal information only for as long as necessary to provide services, meet legal obligations, or resolve disputes.
You may request deletion of your data at any time (see Section 7).
5. Cookies & Tracking
Cocoon uses cookies and similar technologies to:
Keep you signed in.Understand usage patterns.
Improve user experience and content relevance.
You can manage or disable cookies in your browser settings.
6. Security
We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Object to certain processing activities.
Request a copy of your data.
Withdraw consent at any time.
To exercise your rights, contact us at ammar@mycocoon.life
8. Children’s Privacy
Cocoon is not directed to individuals under 13 (or the relevant age of consent in your region). We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: ammar@mycocoon.life