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Colombo · Agents & Automation · On-site & Online

AI Agents & Automation Training in Colombo.
Build the thing that runs without you.

Hands-on AI automation training for teams in Colombo: Make.com, Zapier and n8n workflows, your first agent with tools and memory, guardrails and human-in-the-loop, and MCP for connecting AI to your systems. No code required.

Cocoon's AI agents and automation training in Colombo teaches teams to move from using AI in a chat window to running it inside their workflows: triggers and actions in Make.com, Zapier and n8n, a first end-to-end automation built in the session, then an agent with tools and memory, the guardrails that keep it safe, and MCP for connecting a model to real systems and data. Built on Cocoon's Automation Lab, Agent Lab and API Lab, delivered on-site at your office in Colombo or online.

AI Agents & Automation Training: the curriculum.

Eight modules, every one of them exercise-led on work from your own organisation. Half-day formats cover the first four; full days and cohorts cover all eight.

MODULE 01

What an agent actually is

A chatbot waits for a prompt; an agent has a goal, tools and a loop. Where the line sits, and why most 'agents' on sale are neither.

MODULE 02

Triggers, actions and where AI fits

Mapping a workflow before automating it. The step that should be AI, the steps that should stay rules, and the one that should stay human.

MODULE 03

Make.com, Zapier and n8n hands-on

The same automation built in all three. Pricing, limits, and which one fits a team in Colombo that does not want to maintain servers.

MODULE 04

Your first automation

Built in the room, end to end: a trigger, an AI step, an action into a tool you already use. It runs before you leave.

MODULE 05

Giving an agent tools and memory

Cocoon's Agent Lab: run an agent missing one component, watch it fail, switch the component on. Six levels, five failures, all instructive.

MODULE 06

Guardrails and human-in-the-loop

Approval steps, spending caps, what to log, and how an agent fails safely when the model is wrong.

MODULE 07

APIs and MCP

Cocoon's API Lab on a live feed: send a real request, read the JSON, earn your first 401, then hand the same API to an agent through MCP.

MODULE 08

What to automate and what to leave

A scoring rubric — frequency, variance, cost of error — applied to your own process list. The honest answer is often 'not yet'.

Tools used in the session

Make.comZapiern8nClaudeChatGPTCocoon Automation LabCocoon Agent LabCocoon API Lab

Built for the people who will
actually use it on Monday.

Operations and process owners

The people who know where the repetitive work lives, and want it gone without a six-month IT project.

Marketing, sales and RevOps

Lead routing, enrichment, follow-ups, reporting — the workflows where automation pays back in weeks.

IT and digital teams

Technical enough to go faster; the MCP and API sessions go deeper on request.

Founders and small teams

Where one person doing the work of three is the business model, and automation is the difference.

A surfer riding a barrel wave made of glowing green data, with the Colombo skyline behind, in Cocoon pixel art
Agents & Automation · Colombo

Colombo is where
we do most of our work.

Cocoon is headquartered in Colombo and the majority of its in-person sessions happen here: the BPO and shared-services towers at the World Trade Centre and Orion City, the banks along Galle Road, the agencies in Colombo 3 and 5, the startup community around Hatch and the co-working spaces in Colombo 7. On-site delivery in Colombo means no travel cost, a trainer who knows the local business context, and exercises built on the way work is actually done here — the client in Singapore, the parent company in London, the team in three time zones. Sessions can start within two weeks of a discovery call, and half-day formats fit into a normal working day.

AI Agents & Automation Training across Colombo’s
key sectors.

The exercises change with the industry. These are the sectors where Cocoon runs AI agents and automation training most often in Colombo.

BPO & shared services

WTC, Orion City and the Havelock City corridor: daily AI for delivery, QA and client communication.

Banks & financial services

Head-office teams in analysis, reporting, compliance communication and customer service.

Agencies & media

Content, creative and client work at volume, in a fixed voice, across accounts.

Startups & scale-ups

Small teams doing the work of large ones; automation and agents pay back fastest here.

Professional services

Law, accounting and consulting practices in Colombo 2, 3 and 7 with document-heavy workflows.

Education & institutions

Universities, schools and training bodies building AI literacy for staff and students.

Pricing and logistics in Colombo

On-site sessions in Colombo carry no travel charge. Cocoon quotes per workshop, in LKR or USD, and can arrange a venue if your office cannot host a hands-on session. Participants need a laptop and, ideally, accounts on the tools your organisation already uses; Cocoon confirms the setup a week ahead so no session time is lost to logins. Evening and Saturday formats are available for teams that cannot release people during the working week.

From the field

Real rooms. Real teams. Real sessions.

Cocoon training session with the Derana team in Colombo
Derana Macromedia, corporate AI training, Colombo
Cocoon at an ICTA event in Colombo
ICTA × GEW, live session, Colombo
Cocoon presenting at Lines Strategy
Lines Strategy, team enablement session
See more from our sessions →

Where this sits in Cocoon’s programmes.

AI Agents & Automation Training is delivered as a workshop on its own, or inside these programmes.

Not sure this is the right starting point?

A quick call is all it takes. We’ll recommend the format that fits your team, your industry and where you are with AI today.

Book a Free Call →

From first call to a team that uses it.

01

Discovery call

Your team, your tools, your industry, and what you actually need AI agents and automation training to change.

02

Your documents

Sent a week ahead, with consent. The exercises are built on them, so the session is about your work from the first minute.

03

Delivery

Hands-on, on-site at your office in Colombo or online. Live demonstrations, three to eight exercises, a prompt library built in the room.

04

30-day follow-up

A check-in, the readiness benchmark re-run, and the honest conversation about what stuck.

How AI-ready is your team?

Take Cocoon’s free AI Readiness Score before the call. Two minutes, six dimensions, and a report you keep.

Take the AI Readiness Score →

Common questions about AI agents and automation
training in Colombo.

No. Make.com, Zapier and n8n are visual tools and the entire programme runs without writing code. Cocoon's own Automation Lab teaches the model — drag nodes, wire triggers to actions, add an AI step — in a sandbox where nothing real is sent. Developers on the team can go further into APIs and MCP in the same session.
Yes. Every participant builds and runs a real automation before the end of the session: a trigger, an AI step, and an action into a tool your organisation in Colombo already uses. Teams usually pick a weekly report, a lead-routing rule or a document-intake flow. It keeps running after we leave.
Automation follows a fixed path you designed: when this happens, do that. An agent is given a goal and tools and decides its own path. Automation is reliable and cheap; agents are flexible and need guardrails. The programme teaches both and, more importantly, when each is the right choice — most business processes want automation with one AI step, not an agent.
Zapier for the widest app coverage and the least maintenance; Make.com for more complex logic at a lower price; n8n for self-hosting and control. We build the same workflow in all three during the session so the choice is made on your requirements, not our preference.
At your office, anywhere in Colombo or the wider Western Province — Cocoon comes to you. Organisations without a suitable room can use a venue Cocoon arranges. There is no fixed training centre; the point is to train on your own work, in your own environment.
Usually within two weeks of the discovery call: a week to collect your documents and set up the exercises, a few days to confirm logistics and tool access. Half-day formats can sometimes be scheduled sooner.
Yes. Cocoon's four-week cohorts — AI for All, AI for Professionals, AI for Creatives, AI for Startups — run with fixed intakes and take individual participants. The corporate workshops on this page are for organisations; the cohort pages list the next dates.

More AI training in Colombo.

Part of Cocoon’s AI training in Sri Lanka programmes. See the full picture on the AI training hub.

AI Agents & Automation Training elsewhere

Read before you book

Ready to run AI agents and automation training
for your team in Colombo?

Book a free discovery call and we’ll design the right format for your organisation.

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